Frequently Asked Questions?
Thanks for visiting us at Under Grandma's Stairs. The internet is a big, wonderful place and we appreciate you taking a moment to stop by our small corner of it. Our inventory is a unique collection of vintage and items of curiosity which continues to grow as we search out the fun, unique and the collectible across the Midwestern U.S.A.
We're not appraisers nor antique experts, but we're learning quickly and we search out and acquire things we love and would keep ourselves. We've done our research and have attempted to properly describe each item along with enough photos to let the product tell the story. We'll let you be the expert on the treasures you find on our site. We're here to help. If you have questions or want more information contact us at Help@UnderGrandmasStairs.
How soon will I get my package?
We ship packages every business day and most orders are shipped the next day. There are times when shipping may take an extra day due for packing and processing, but you'll receive email notifications when your order has been shipped along with tracking information for your treasure.
I live outside of the U.S. How can I make a purchase?
Our website doesn't support international shipping at this time but we’re working on it. If you have a serious inquiry, send us an email or fill out the contact form at Help@UnderGrandmasStairs.com with the item you're interested in and we’ll see it we can help. Unfortunately in most cases we won’t be able to ship to countries outside the USA